Privacy Policy

Purpose

Impresario Productions Pty Ltd, ABN 31 638 757 481 respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

 "Personal information" is information we hold which is identifiable as being about you.

Collection of personal information

Impresario Productions Pty Ltd will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

You may provide basic information such as your name, contact details, gender and age to us. We may also collect data that does not personally identify you from other means such as ‘cookies’ that follow your interactions on our website. Additionally, we may also collect any other information you provide while interacting with us eg the provision of feedback, email preferences and responses to surveys or promotions.

How we collect your personal information

We collect personal information directly from you when you:

  1. subscribe to our mailing lists, complete a form or survey or enter a competition
  2. engage with one of our social media channels
  3. contact us via our website, or by email or telephone

We may also receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

How we us your personal information

Impresario Productions Pty Limited may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information for:

  1. Tickets: to provide or sell you tickets to shows
  2. Contact: to respond to queries and requests
  3. Social Media: to engage with you via our social media channels
  4. Improvement of Experience: to better our website or conduct market research and analysis
  5. Marketing: where you have provided your consent to send you marketing communications and information that we believe you may be interested in

We may contact may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

Who we share your personal information with

We do not sell, license or rent your personal information to others.

We may also share your personal information with third parties (see section, How we use your personal information) or as required or permitted by law.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosures covered by this policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

How we protect your personal information

Impresario Productions Pty Limited is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

When we provide your personal information to others as permitted by this policy, we require that they maintain at least the same level of security, protection and confidentiality as we do.

We store your personal information securely and delete it when it is no longer needed. However, we cannot guarantee it will be secure at all times. Please contact us immediately if you think there has been unauthorised use of your personal information.

Your choices and rights

You have the following choices and rights when providing us with your personal information.

  1. whether to receive marketing communications and information from us;
  2. to request a copy of your personal information, however we may charge you a reasonable fee to provide this to you
  3. to delete, or request any correction to, your personal information, which we will do if it is reasonable to do so

We will respond to all requests for access to, or correction of, personal information within a reasonable time. Please be aware that our legal obligations must prevail over any choices or rights as set out above.

Changes to this policy

We reserve the right to change the terms of this policy from time to time. Any updates will be available on this website.

Contact us

Any inquiries should be made in the first instance to: inspire [at] impresarioproductions.com.au

Additional general information about privacy legislation and your rights and obligations can be found at www.privacy.gov.au

Alternatively, you can also contact the Office of the Australian Information Commissioner at:

Phone 1300 363 992

Email enquiries [at] oaic.gov.au

Post GPO Box 5218, Sydney NSW 2001